Expertise, on campus.

Last Updated: January 8, 2026

1. Introduction

Welcome to ExpertOnCampus ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• University affiliation and student/faculty ID
• Profile information (major, year, expertise areas)
• Profile photo and bio
• Messages and communications with other users

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Location data (with your permission)
• Usage data (features used, time spent, interactions)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

• Creating and managing your account
• Connecting you with experts and mentors
• Facilitating communications between users
• Personalizing your experience
• Improving our services and developing new features
• Sending notifications, updates, and marketing communications
• Detecting and preventing fraud and abuse
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• Other Users: Profile information visible to matched users
• Universities: Basic usage data with partner institutions
• Service Providers: Third-party vendors who assist our operations
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers or acquisitions

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Receive your data in a structured format
• Opt-Out: Opt out of marketing communications
• California Residents: CCPA/CPRA rights including "Do Not Sell My Personal Information"

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is deleted within 90 days of account closure, unless required to be retained by law.

8. Children's Privacy

Our services are intended for users 18 years and older. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or app notification. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: support@expertoncampus.com
• Phone: 1-800-EXPERT-ON
• Address: Boston, MA

Last Updated: January 8, 2026

1. Acceptance of Terms

By accessing or using ExpertOnCampus ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

ExpertOnCampus is a platform that connects students, faculty, and alumni within university communities for mentorship, knowledge sharing, and professional networking. We provide tools for finding experts, messaging, scheduling meetings, and building academic relationships.

3. User Accounts

3.1 Registration

To use our Service, you must:

• Be at least 18 years old
• Be affiliated with a participating university
• Provide accurate, current, and complete information
• Maintain and update your information
• Verify your identity using your university email

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

4. User Conduct

You agree NOT to:

• Provide false or misleading information
• Impersonate any person or entity
• Harass, bully, or intimidate other users
• Post inappropriate, offensive, or illegal content
• Use the Service for commercial solicitation without permission
• Scrape, copy, or reverse engineer the platform
• Transmit viruses, spam, or malicious code
• Violate any applicable laws or regulations
• Share your account with others
• Use automated systems to access the Service

5. Content

5.1 Your Content

You retain ownership of content you post on ExpertOnCampus. By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content in connection with the Service.

5.2 Content Standards

All content must comply with our Community Guidelines. We reserve the right to remove content that violates these Terms or Guidelines, or that we deem inappropriate.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by ExpertOnCampus and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks may not be used without prior written consent.

7. Verification and Trust

While we verify university affiliations, we do not guarantee the accuracy of user-provided information about expertise, qualifications, or background. Users are responsible for their own due diligence when connecting with others.

8. Fees and Payment

Basic features of ExpertOnCampus are currently free. We reserve the right to introduce paid features or subscriptions in the future with proper notice. Any applicable fees will be clearly stated before you incur charges.

9. Termination

We may terminate or suspend your account and access immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason. You may terminate your account at any time through account settings.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXPERTONCAMPUS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. Indemnification

You agree to indemnify, defend, and hold harmless ExpertOnCampus and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your use of the Service or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Boston, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Boston, MA County.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes via email or app notification. Your continued use after such modifications constitutes acceptance of the updated Terms.

15. Contact Information

For questions about these Terms, please contact us:

• Email: support@expertoncampus.com
• Phone: 1-800-EXPERT-ON
• Address: Boston, MA

Last Updated: January 8, 2026

1. Be Respectful and Professional

• Treat everyone with dignity: Respect diverse perspectives, backgrounds, and experiences
• Use professional language: Keep conversations appropriate for an academic setting
• Be constructive: Offer helpful feedback and avoid unnecessary criticism
• Practice patience: Remember that everyone is learning and growing

2. Maintain Academic Integrity

• Honor academic honesty: Don't share assignment answers or promote cheating
• Guide, don't solve: Help others understand concepts rather than doing work for them
• Respect intellectual property: Don't share copyrighted materials without permission
• Cite sources: Give credit where credit is due

3. Create Authentic Connections

• Be yourself: Present accurate information about your expertise and experience
• Honor commitments: Follow through on scheduled meetings and mentorship agreements
• Communicate clearly: Set expectations about availability and response times
• Build genuine relationships: Focus on meaningful connections, not just networking

4. Protect Privacy and Safety

• Keep personal info private: Don't share others' contact details without permission
• Use platform messaging: Keep initial conversations on ExpertOnCampus
• Meet safely: For in-person meetings, choose public campus locations
• Report concerns: Flag suspicious behavior or safety issues immediately
• Respect boundaries: Accept when someone declines a connection or meeting

5. Zero Tolerance Policies

The following behaviors will result in immediate account suspension or termination:

• Harassment: Any form of bullying, stalking, or intimidation
• Discrimination: Content based on race, ethnicity, religion, gender, sexual orientation, disability, or age
• Sexual misconduct: Unwanted advances, explicit content, or inappropriate behavior
• Threats: Any threats of violence or harm
• Impersonation: Pretending to be someone else or providing false credentials
• Spam: Unsolicited commercial messages or repetitive content
• Illegal activity: Promoting or engaging in illegal activities

6. Content Standards

✅ Encouraged Content:

• Academic questions and discussions
• Career advice and professional development
• Study tips and learning strategies
• Campus events and opportunities
• Constructive feedback and encouragement

❌ Prohibited Content:

• Hate speech or discriminatory language
• Sexually explicit or suggestive material
• Violent, graphic, or disturbing content
• False information or misinformation
• Personal attacks or defamatory statements
• Unauthorized advertising or promotional content

7. Expert Responsibilities

If you're sharing expertise, you should:

• Be honest about qualifications: Don't overstate your expertise
• Stay in your lane: Provide guidance only in areas where you're qualified
• Set boundaries: Clarify what you can and cannot help with
• Be reliable: Respond to messages and honor scheduled sessions
• Give thoughtful guidance: Take time to provide quality help

8. Seeking Help Effectively

When reaching out for help:

• Be specific: Clearly explain what you need help with
• Do your homework: Try to solve problems yourself first
• Respect time: Understand that experts are volunteers with limited availability
• Show appreciation: Thank experts for their time and help
• Leave reviews: Help others by providing honest feedback

9. Reporting and Enforcement

How to Report:

• Use the "Report" button on profiles or messages
• Email support@expertoncampus.com for urgent concerns
• Provide specific details and evidence when possible

Enforcement Actions:

• Warning: First-time minor violations
• Temporary suspension: Repeated or moderate violations
• Permanent ban: Serious violations or repeated offenses
• Legal action: Illegal activity or serious safety threats

10. Appeals Process

If you believe your account was suspended or terminated in error, you may appeal by emailing support@expertoncampus.com within 30 days. Include your account information and explanation. We will review and respond within 10 business days.

11. Building a Positive Community

Help make ExpertOnCampus better by:

• Being welcoming: Help new users feel comfortable
• Sharing knowledge: Contribute your expertise generously
• Celebrating success: Acknowledge others' achievements
• Giving feedback: Help us improve the platform
• Leading by example: Model the behavior you want to see

Contact Us

Questions about these guidelines? Contact our Community Team:

• Email: support@expertoncampus.com
• Safety Concerns: support@expertoncampus.com
• Phone: 1-800-EXPERT-ON